Volunteer Information

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Become A Mercy Guild Member

Mercy Guild Volunteers Do You:

• Like to meet and greet the public?
• Enjoy being with patients and their families?
• Like Gift Shops or Office settings?
• Have a knack for fundraising?

If you answered yes, please consider being part of the Mercy Volunteer Guild! 

Volunteer Guidelines state that each active guild member must serve a minimum of 100 hours per year in volunteer service. 

Associate members, who cannot give the time commitment to remain active but are supportive in other ways, pay $12 in annual dues.  

Student Volunteers are required to serve 50 hours per year. Students volunteer four hours every other week and are not considered Guild members. All Membership is based on demonstrating integrity, cooperation, and dependability.  

Mercy asks that all members keep in mind that through their presence and activity that they represent Mercy Medical Center to the community.

Volunteer work directly with patients in these areas:

Clinical Floor Services and Joint Replacement
The volunteers assist professional staff with various duties such as filling ice pitchers, delivering meal trays, taking patient for X-ray and other tests. Joint Replacement Volunteers assist the professional staff in a non-nursing capacity by helping with group therapy, group luncheons, filling water pitchers, making coffee, assisting with clerical duties and helping wherever possible in non-nursing activities.

Emergency Department
Volunteers greet people in our waiting areas. They assist the Triage Nurses and Admitting Staff. Volunteers assist the professional staff by re-stocking stretchers, transporting patients to testing and to their guest rooms and obtaining supplies as requested.

Escort Service
Volunteers assist and guide visitors to all areas of the hospital. They deliver flowers, medical records, etc. This position requires a lot of walking!

Information Desk
This is our first stop for most of our customers. The volunteers working this service are considered to play a big part in our customer satisfaction.

Responsibilities include directing folks, looking up room numbers for visitors and answering questions.


Volunteers in this department deliver medications to the various nursing departments of the hospital.

Pre-Anesthesia Surgical Service
Volunteers in this department make up charts for the scheduled surgery patients. This role plays a big role in assisting the surgery department.

Volunteers also support interaction with patients, families, and visitors in these areas:

Surgery Recovery Desk
Volunteers coordinate communication between physician and family/friends waiting for information about a loved one that is having surgery.

Labor and Delivery
Volunteers coordinate communication between new parent and family/friends waiting for information about a loved one that is bringing a new life into the world. They also work with new moms to ensure they have what they need to be comfortable.

Other Volunteer Opportunities:

Gift Shop
Work as a cashier and also assist visitors in choosing gifts for our patients! The Gift Shop is our biggest fundraising service, netting in excess of $60,000 per year. Telephone / Clerical Volunteers work together in a group to coordinate mass mailings for the hospital.

Mercy Family Health Center
The health center is an off-campus location where Volunteers assist with clerical needs.

Courtesy/Transportation Cart/Parking Lot
Volunteers can work in one of three transportation services. Drive a parking lot shuttle/golf cart or van. Drive our Outreach Van and give a ride to a patient traveling to Mercy, who would otherwise not have transportation.

Awards Luncheon
Mercy Guild volunteers do not donate their time for recognition, but twice a year Mercy Administration hosts a luncheon. At the summer luncheon, volunteers are presented special pins for hours volunteered.

Among the many ways Guild members help Mercy includes fundraising and hosting social events to benefit the hospital. Members collectively raise thousands of dollars to purchase valuable equipment and support important projects. Fund-raising programs include: Christmas Festival of Trees, Special Clothing Sales, Book Sale, Jewelry Sale, Scrub Sale as well as generating proceeds from the gift shop.

If you would like more information on becoming a member of the Mercy Guild, please call the Information Desk Monday through Friday, between 8 a.m. and 4 p.m. at 225-6464

Click here for a PDF application to become a Mercy Guild Member.

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Mercy Medical Center Redding
2175 Rosaline Ave
Redding, CA 96001
(530) 225-6000